Please read these Terms and Conditions carefully before using the platform. By using the application, website, or any related services, you agree to be bound by these Terms and all related policies.

1. Acceptance of Terms

By using the platform, the user acknowledges that they have read, understood, and agreed to these Terms and Conditions, the Privacy Policy, and all policies related to the service.

2. Nature of the Service

The platform is a digital service designed to facilitate access to health and medical services and consultations and to connect users with healthcare providers.

3. Telemedicine Consent

By using the platform, the user consents to receiving medical services and consultations remotely, while understanding that some cases may require an in-person examination or direct medical review.

4. Medical Disclaimer

The information and consultations provided through the platform are for advisory purposes only and are not a substitute for direct medical diagnosis or treatment.

In emergency or life-threatening situations, you must contact local emergency services immediately or visit the nearest medical center.

5. Responsibility of Service Providers

Healthcare service providers bear full professional responsibility for the consultations, decisions, and medical recommendations they issue.

6. Limitation of Platform Liability

To the maximum extent permitted by law, the platform, its owners, and its employees shall not be liable for any direct or indirect damages or losses resulting from:

• Use or inability to use the platform.
• Reliance on information or consultations provided.
• Technical failures or service interruptions.
• Errors or actions of healthcare service providers.

7. Emergencies

The platform is not a substitute for medical emergency services and must not be relied upon in critical, urgent, or life-threatening situations.

8. User Responsibilities

Users commit to the following:

• Providing accurate, correct, and up-to-date information.
• Maintaining the confidentiality of the account and not sharing login credentials.
• Not using the platform for any unlawful or fraudulent purposes.
• Not impersonating any person or entity.
• Not misusing the services or attempting to breach the systems.
• Complying with applicable laws and regulations.

9. Payments and Fees

Some services may require fees that are clarified before completing payment. Payments are processed through approved, secure payment service providers.

Unless otherwise stated, fees paid are non-refundable after the service has been provided.

Subscriptions do not renew automatically. When a plan expires or its included credits are used up, access under that plan ends. No recurring or automatic charges are made; to continue, you may renew your plan manually at any time, and each renewal is a new, separately authorized payment.

10. Account Suspension or Termination

The platform reserves the right to suspend, restrict, or terminate any account in the event of:

• Violation of these Terms and Conditions.
• Misuse of the platform or services.
• Provision of incorrect or misleading information.
• Any activity that may harm the platform or other users.

11. Intellectual Property

All content, trademarks, logos, designs, and systems related to the platform are the exclusive property of the platform or its licensors and may not be copied, reused, or distributed without prior written permission.

12. External Links and Services

The platform may include external links or services that are not under the platform's control. The platform bears no responsibility for their content, policies, or practices.

13. Modifications to the Terms and Conditions

The platform may modify these Terms and Conditions at any time. Continued use of the platform after the modifications are published is considered acceptance of them.

14. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws and regulations applicable in the country where the platform operates.

In the event of any dispute, the parties shall seek to resolve it amicably; if that is not possible, the competent judicial authorities shall have jurisdiction.

15. Force Majeure

The platform shall bear no responsibility for any delay, interruption, or failure in providing services as a result of circumstances beyond its control, including natural disasters, technical failures, telecommunications outages, or any other force majeure events.

16. Acknowledgment and Acceptance

By using the platform, you acknowledge that you have read, understood, and agreed to the Privacy Policy, the Terms and Conditions, and all policies related to the service.